The funny thing about humor in emails.

The funny thing about using humor in emails and other business writing is that it often doesn’t work. Worse still, a lot of times it backfires on you. That’s because your reader can’t hear the smile in your voice or see the twinkle in your eye. I should know. My wife says that even in face-to-face situations, people can’t always tell when I’m joking. This may come from my spending nine years in England, the Sahara Desert of dry humor, but it’s a warning I’ve learned to take seriously. I tell businesspeople to be especially careful about using any humor (and especially sarcasm) in emails. Better to save it for face-to-face contact.

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